Collaborative business leaders share their successes
Our customers continually challenge us to meet the needs of their growing and evolving businesses, and SAP Ariba has risen to that challenge to become the leading provider of collaborative source-to-settle solutions and sell-to-settle network services. By delivering scalable solutions and services through Ariba Network, the world’s largest business network, we help both buyers and suppliers drive measurable business results and strengthen their organizations' competitive advantage. Read their stories and listen to their words to learn how you can do the same.
Adding almost $20 million to bottom line at Sitel
Sitel Operating Corporation, a telecommunications outsourcing company, takes control of purchasing by consolidating operations using SAP Ariba solutions. Learn how Sitel transformed from a junior procurement team to a best in class adding almost $20 million to its bottom line.
“SAP Ariba solutions have totally transformed procurement processes at Sitel. We are now able to manage contracts and suppliers to a degree that simply was not possible before.”
- Ellen Gosset, Head of Global Procurement, Sitel Operating Corporation
Auchan: Doing "business the right way"
With thousands of locations using a decentralized process for the purchase of indirect goods and services, the world’s 11th largest retailer needed a way to get control over that spend. They also wanted to improve their supplier management and onboarding processes. Take a look at how SAP Ariba now helps them, as they put it, “do business the right way.”
SAP Ariba "solutions are very complete and handle the entire purchase cycle, allowing us to start an event with sourcing and end it by receiving the goods. . . . Ariba helps us do business the right way.”
- Pascal Delval, CPO, Groupe Auchan
Cirque du Soleil: Simplifying procurement, adding value
From crystals and sequins to logistics and services, Cirque du Soleil is a global company for which suppliers work round the clock all year long. Take a look at how SAP Ariba has equipped this popular troupe to simplify their back office landscape, make good sourcing decisions, and add more value across their supply chain – all by making critical procurement information available in one place.
SAP Ariba "helps me do my job because it’s one platform, one place where you have all the information. We’re much more efficient for sourcing activities. Our sourcing people can actually concentrate on where they can add value.”
- Eve Loiseau, Procurement Project Specialist, Cirque du Soleil
Schweitzer: Saving customers money
This provider of information services, reports, and books decided that a good way to grow the business would be to boost the number of transactions handled via e-procurement. They found the tools and business network they needed with SAP Ariba. As they achieved their goals, who benefited the most? Why, their customers, of course.
SAP Ariba "solutions and programs have helped us simplify and optimize our business operations. We can now process orders and invoices automatically, and have simplified the process of onboarding customers to keep our business running smoothly.”
- Alexander Graff, Head of Corporate Business, Schweitzer Fachinformationen
Dole Food Company: Making procurement run simpler and faster
Dole is the world’s largest producer and marketer of high-quality fresh fruit and fresh vegetables. Using the SAP Ariba procurement solution in their Guatemala, Honduras, Costa Rica, Columbia, and Ecuador locations has enabled them to reduce the time involved in their PO flow from 16 days to just a few hours.
“Our final users are the people in the farms. The person who has the need is the one that goes in and creates their own purchase order. So for them, having the catalog and information so close, it’s making their lives easier… using (SAP Ariba) has helped our procurement department run simply, faster, and efficiently. ”
- Adriana Miranda Vargas, Customer Service Supervisor, Dole Food Company
JPMorgan Chase: Global efficiency and compliance
Ask Jonathan Ridgwell, managing director of global procure-to-pay for JPMorgan Chase, about the benefits of working with SAP Ariba, and he’s liable to tell you first about Ariba Network. He especially likes the way SAP Ariba can facilitate buyer-supplier collaboration and process purchases from start to finish without documents being touched by human hands. And he likes how such efficiency leads to other benefits, like compliance with contracts. Take a look at this short video to learn more about this leading financial services company’s global P2P transformation.
“Having a single set of global applications has enabled us to put in controls to make sure that our channel compliance initiative is really delivering on what it should…”
- Jonathan Ridgwell, Managing Director, Global Procure-to-Pay, JPMorgan Chase & Co.
Armed Forces Construction Group: Leads in abundance
With a goal of helping veterans develop bright futures, this company has constructions crews in more than a dozen states. Now they’re optimistic they’ll be expanding across the country with help of SAP Ariba Discovery. The business matching service has provided the group with more than 100 leads and they’re developed business relationships with more than 30 percent of them.
“ I signed on less than a year ago and I have so many leads, I am still trying to qualify them all.”
- Sam Crawford Director of Operations Armed Forces Construction Group
GAF: Achieving the perfect payable
How would you define the perfect payable? At GAF, North America’s roofing leader, they would say it involves matching electronic invoices to catalogs, purchase orders, and contracts without … get this … any human intervention. Well, they’ve achieved it. And now they’re enjoying such benefits as a reduction in rogue spend, compliance with contract pricing, and lower costs.
Al-Futtaim Automotive group: Transparency drives savings
When you’re looking to reduce procurement costs, improve efficiency, and transform tactical purchasing functions into a strategic sourcing operation, take a page from this global automotive group’s manual. Their roadmap emphasized transparency and fairness, collaboration with employees and suppliers, and careful attention to change management. Now they’re driving $16 million in annual savings.
“Change management was essential. It’s key that both internal employees and external suppliers understand the benefits of a closed-loop value chain. They need to know what’s in it for them.”
- Asad Zaidi, Director, Procurement and Performance Improvement, Al-Futtaim Automotive
Find more stories
Explore our collection of customer success stories and case studies, filtering by solution and category.